Frequently Asked Questions

Lots of people have contacted me to ask about setting up a web site, the website design or the possibility of modifying their existing website. Many wish to arrange for me to design a brand new website or move their website to a different web server. Perhaps they have queries concerning either existing domain names or new domain names. I have listed below for you some of the most frequently asked questions in connection with website design - along with answers - appertaining to web design and associated web issues.

If you have a question that is not answered here, or you want to talk to me about any aspect of your website design, setting up or changing your web site, web hosting or website maintenance or domain name registration please feel free to contact me to discuss your requirements.

How long will it take for my web site to be designed?

The timescale of a website design project is often dictated by the client as well as the site requirements. If you have a deadline in mind I will endeavour to meet it for you. The most common delay in the creation and completion of a new website is waiting for content (text/images) to be sent to us by the client.

Will we need to have a meeting in connection with the website design?

In the majority of cases a meeting isn't necessary and most of my websites are generally completed with contact via email and telephone only. I place suggested website designs onto the Internet in a private place where only yourselves and us can view the content. I then liaise with you regularly to discuss the web designs in order that the website design and functionality is exactly as you wish.

Once my website design is completed - what aftersales service do you offer?

I fully support any website I design and am always available should you encounter any problems or require any enhancements. I offer web site maintenance so that your website need never get out of date. I charge a competitive hourly rate for aftersales amendments and/or enhancements.

Do I have to keep my website with you forever, or can I move it to another supplier to host it if I wish?

You may move your website to another web hosting service at any time. Once your website design has been completed, and you wish to move to another supplier please contact me and I will send you a copy of the website on cd. This copy of your website is for your retention

In what format should I supply words and photographs about my business for my new website?

It is helpful to me if you are able to provide text and photographs in electronic form - for example, the files output by a digital camera and the words in Microsoft word or similar format.

Will my website design be "Search Engine" friendly?

All my websites are created with search engines in mind and the website design is compliant with search engine guidelines. It is a good idea for your website to be re-evaluated in time as over a period of time the search engines do alter their rules and algorithms and you will want to be certain that your website is kept up to date and complies with new rules etc.

I run a small/medium size business and want an online presence to promote my business in a professional manner to new customers and to provide a more professional image to existing customers. What do I need to achieve this?

You need a professionally developed website, a domain name, and hosting facilities for your website. You also need the website to be uploaded onto your hosting facilities and promoted to the search engines.

If I choose a CMS System Or Content Management System - can I be sure that my webpages are "Search Engine Friendly"?

Yes with the Creative Developments CMS Systems all web pages created are Search Engine Friendly - you can even add your own search engine meta tags to each individual web page if desired. The CMS tools are easy to use - effective and intuitive.

I hear that there are hidden costs associated with web design services. Is this true?

No. I discuss with you your website requirements and then price accordingly and once you have placed an order for your website design with me, that price is strictly adhered to.

Do I need a database on my website?

This will depend upon the amount of information you wish to be displayed on your website. If you have many products/services, then it may be advantageous to have a database incorporated into your website design. I will discuss this in detail with you and if a database is advised I will explain in detail exactly how this will work. I can tailor your website design to suit your specific requirements.

How do I update my website?

There are many different methods which can be used to update websites. The method you choose and the functionality I build into your website design is solely up to yourself although of course I will be glad to advise you which method will suit your needs.

If you have a small website consisting of just a few pages and will only wish to make changes very infrequently, then usually it is more cost effective simply to ask Creative Developments to carry out these changes for you. Other methods which are frequently chosen are largely dependant upon how much data or information and pictures you have and how you store this information at present.

I can provide an on line content management system where you can either update individual products/pages/services or particular sections of your website. e.g. company news.

Am I tied into Creative Developments for any site maintenance or updates I wish to do once my website is designed?

No once your website is designed it belongs to you and you can commission anyone to update it for you - although of course I would like to think that you are happy with my services and will continue to use me for your website maintenance.

Can you provide all our web design and hosting services?

Yes - I am your one stop company to provide all your web services. No more - not knowing who to call if you have problems - I can register your domain name - design your website - provide your web hosting and arrange your email accounts for you.

Can I get e-mail with my website?

Yes you can have email and you will probably wish you set-up several email addressed e.g. sale@your-domain.com, info@your-domain.com, john.smith@your-domain.com.

Can I see how many visitors I've had to my website?

Yes I provide web tracking software which records where you visitors are coming from and which pages they looked at, which search engines are being used, which phrases are being typed into which search engines and many more interesting web tracking facts which you should find useful for future marketing campaigns.

When can I update my website content?

If the website I have designed for you includes a Content Management System then you can access your administration areas from anywhere as long as you have an internet connection and make updates instantly as frequently as you wish. If your website is a smaller website and was designed without using this type of system and you don't have any html skills, then I can update the website for you. My charges are very reasonable.

Is there any training provided with the Content Management System - CMS?

The Content Management Systems really are very easy to use and do have explanatory notes included where necessary. I will run through the administration screens with you when I design the site for you - however if at any time you have any questions I am available at the end of the telephone to run through the procedures or answer any queries you may have.

How much will a website cost me?

The cost of a web site varies depending on the site and complexity. Please see my services for more information on costs or give us a call to discuss your website design requirements for a fixed quotation.

How many pages can I have on my web site?

As many as you like. From a search engines point a view - The more the better!

I already have a website and I need it updating, can you help me?

Yes, I would be happy to look at you existing website and give you a quote for updating it.

Do you redesign existing websites?

Yes I do. I can redesign, retaining your company corporate style or I can redesign to give you a complete new image. Is your website up to date - let me provide you a Free of Charge Website Evaluation - I can redesign your website to take advantage of the latest web technologies.

Do you display any banners or pop-up ads on my website?

Absolutely not! - It's your website and you have total control over the contents and who advertises on it.

Why should I choose Creative Developments for my web development company?

I am an established web development freelancer delivering web design and internet development services of any complexity to clients. Being in IT business for over 10 years now I have all round web development expertise.

Why choose Creative Developments for our website design company? What qualities do the websites designed by Creative Developments have?

I design websites that are user-friendly. Websites that are visually appealing, creative in design and also have great functionality. They are effective as business tools. I know the value of the different web design features which can be used and I know which design features work and why they work.